Terms And Conditions of Sale

The present General Terms and Conditions of Sale govern the purchase of products carried out by means of a remote online system through the website www.marricreo.com owned by Marricreo di Simona Novi , with registered offices in via madonna del pantano giugliano in campania

Any transaction between www.marricreo.com and every website User will be governed by the present general conditions, by the specific conditions relating to the respective purchase, by that indicated in the privacy policy statement as provided for by Legislative Decree 196/2003, art. 13 (hereafter, “Privacy Policy”) on the subject of processing the Users personal data (hereafter, “Personal Data”) that the User must authorise and accept as an essential condition for the completion, effect and validity of the contract and of any purchase. Only in the case that the Buyer is a Consumer, transactions are also governed by the provisions set out in Legislative Decree n. 185/99. In this case, the User/Consumer undertakes, once the online purchase procedure has been concluded, to print and save the present General Conditions of Sale, having already read and accepted them during the purchase procedure, in order to fully satisfy the condition stated in articles 3 and 4 of the Legislative Decree n. 185/1999.

Privacy Policy

Pursuant to Legislative Decree n. 196 dated 30 June 2003 “Code on the subject of the protection of personal data”, the processing of provided personal data will be inspired by the principles of fairness, lawfulness and transparency, protecting their privacy and rights. The use of said data, provided freely to MARRICREO when submitting a purchase order through an order form present on this Website, has the purpose of providing additional services, supplied by means of the website, to the Users of said Website and consequently to the Buyer.

CUSTOMER’S OBLIGATIONS

These Terms and Conditions of Sale must be examined on line by the http://marricreo.com visitors before purchases are confirmed. Sending the confirmation order implies full knowledge of these Terms and Conditions and their full acceptance. Order fulfilment by the company is equivalent to confirmation and acceptance of the same.

The Customer undertakes, once the online purchase procedure has been completed, to print and conserve these terms and conditions already examined and accepted during the on-line purchasing procedure, in order to fully satisfy the conditions in Art.3 and 4 of Dlgs. n° 185/99 law.

DEFINITION OF AN ORDER

By placing an order online, the customer sends to MARRICREO a proposal to purchase the product and / or products in the shopping cart. When the customer places an order online for products added to their shopping cart, you agree to buy them at the price and terms stated in these Terms of Sale.

MARRICREO inform the Customer’s acceptance and confirmation. In particular, MARRICREO will not accept orders if:

  • the material at the time the order is not in stock
  • the customer cannot or does not want to pay using credit card (Paypal), bank transfer or COD.

Customers can place an order through the website www.marricreo.com at the prices shown on the website and complying with the conditions stated therein and from its authorized dealers.

PURCHASE PROCEDURE

The User/Buyer can only purchase products that are listed in the MARRICREO online catalogue at the time of submitting the purchase order. The products can be viewed online at https://www.marricreo.com as described in the specific product fact sheets. Purchase orders can be submitted online, with shipping costs to be added.

Before order confirmation, the Buyer will be presented by MARRICREO with a summary of the unit cost for every product, the total cost if more than one product is purchased, taxes to be paid if any, and the related shipping costs together with an invitation to read again Terms and Conditions of Sale and Cancellation right. On confirming the purchase and to complete the transaction, the Buyer will receive an e-mail message to confirm proper receipt of the purchase order, which will include the purchase order Date and Total Amount due. Following the approval of Law Decree 4 July 2006. 223 “budget measure” Art. 37 paragraphs 8 and 9, converted into Law 248 of August 4, 2006, entered in force on effect August 12, 2006, which is restored to the obligation to communicate the list of customers and suppliers in the event of issue invoice, and Decree Law 78 of 31 May 2010 converted into Law 122 of July 30, 2010, imposes the need to require customers to communicate and VAT TAX CODE in the appropriate fields on the site.

The contracts of sale of the products on www.marricreo.com site, are considered closed & concluded at the time of the receipt of the purchase order placed by the Buyer to MARRICREO and the latter accepts it. MARRICREO will promptly send to the Buyer the receipt for the purchased order. The Buyer, by sending his purchase order, declares to have read and accepted these general conditions of contract and commits to comply with them in vie w of the relation with MARRICREO.

TERMS OF PAYMENT

Payment for the purchased products and the related shipping costs must be carried out by the Buyer upon placing the order by means of one of the credit cards supported by the Website and specified online, or by means of a bank transfer whose proof of payment of the amount due must be sent upon placing an order.

Major credit cards as well as payment with a PayPal accounts are accepted through the PayPal system.

Transactions take place online through the secure PayPal system and no credit card information is held by MARRICREO at any time. The information related to the purchase order is encrypted and sent, using a SSL (Secure Socket Layer) system, directly to PayPal servers that guarantee the safety of data transmission according to current regulations. Please check the website www.paypal.com for further information.

Cash On Delivery

COD payments will be accepted only if paid cash or through banker’s cheque; as a result, as provided for by Legislative Decree 1197, bank cheques will not be accepted

Payment with bank transfer

Payment can be carried out with an advance bank transfer to the following account:

IBAN: IT68B0200840102000104516603

BIC: UNCRITM1N76

ACCOUNT NAME: MARRICREO di Simona Novi

A copy of the receipt of payment must be sent via fax to …………………, or in PDF format to the e-mail address info@marricreo.com, as specified in the purchase order statement (e-mail confirming your order). We are not able to process your order, and thus deliver the Product you have purchased, until payment has been fully and definitely collected through our banking system.

In the event that payment is made by bank transfer, the purchased goods will be delivered, as described in the section “Product Delivery”, to the address specified by the Buyer once the payment has been credited on the account, hence on average between two and five days after completion of the bank transfer (credit companies processing times may vary). To ease the process an email may be sent with attached proof of payment together with your order number to: info@marricreo.com

Product delivery

The purchased Products will be delivered, prior to payment of the amount due (including product price and shipping costs), to the address specified by the Buyer. Special delivery requirements will have to be advised beforehand.

MARRICREO guarantees delivery of Products within 20 working days from the date of receipt of full payment. For COD payments products will be delivered within 20 working days from the date of receipt of order via e-mail. In such case, only cash will be accepted to be handed to the courier.

Where MARRICREO is unable to complete the delivery of a shipment for whatever reason, MARRICREO will try to leave a notice at the receiver’s address stating that delivery has been attempted.  If delivery has not been made after a second attempt MARRICREO, the shipment will be sent back to its sender.

GUARANTEE OF COMPLIANCE AND DEFECTIVE PRODUCTS

Products purchased on the website www.marricreo.com are subject to the legislation governing the sale of consumer goods. Purchased products are in compliance with the features of the products shown online and their technical descriptions. MARRICREO is fully responsible for defective products at the time of delivery.

Right of cancellation

Purchases carried out through the www.marricreo.com website by a Buyer are governed by Italian Law on distance selling. The buyer can withdraw from the Contract of Sale within 10 days from the date of product delivery. No penalty will be issued nor any motivation will be demanded. The right of cancellation can be applied to any product purchased from the website www.marricreo.com

The Buyer can withdraw from the Contract of Sale within 10 days from the date of product delivery, notifying MARRICREO in writing by sending a registered letter with recorded delivery or by sending a telegram or fax within 10 days from delivery and followed by a confirmation in writing via a registered letter with recorded delivery to be sent within the next 48 hours. Goods must be sent to:

MARRICREO di Simona Novi

Via Madonna Del Pantano 122/25 

80014 Giugliano in Campania

If goods have been delivered to the Buyer, they must be sent back to

MARRICREO di Simona Novi

Via Madonna Del Pantano 122/25 

80014 Giugliano in Campania

Within 20 working days from the date of delivery.

Cancellation rights are subject to the following conditions: a) the right to cancellation is applied on the purchased Product in its entirety and on the package that must be unopened; b) the purchased Product must be intact and returned in its original packaging, complete with all its parts (including packaging material, order confirmation number and any manuals or accessories). The Buyer is responsible for shipping costs.

MARRICREO will thus accept the returned Product, subject to the condition that it is delivered to the place and within the specified terms and in perfect conditions. MARRICREO will refund the Buyer of the amount paid within 30 days from the cancellation request, by means of a refund procedure of the amount charged on the Credit Card or by means of a Bank Transfer.

Cancellation rights will cease if not complying with what above mentioned, or in case return shipping costs have not fully been paid for by the Buyer, or should

EXPRESS TERMINATION CLAUSE

Should the payment for the Product not be received, MARRICREO recognizes the right to terminate the contract as provided for by Legislative Decree 1456, informing the Buyer via email

COMPLAINTS

For any further information or complaint, MARRICREO can be contacted by email at the address ordini@marricreo.com. The Buyer will be contacted within 3 working days.

Governing Law, Competent Jurisdiction and Court

The present Contract, as well as every purchase, will be governed by Italian Law. Any dispute related to the validity, effect, interpretation and/or execution of said Contract shall be subject to Italian jurisdiction and exclusive territorial competence lies with the Court of the Napoli. In case of victory, all legal expenses incurred by MARRECRIO will have to refunded by the Buyer.

REFERRAL

The rules of Italian law apply for whatever does not get expressly listed in this agreement.